Privacy Policy

1. Introduction

EventNest NZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event marketplace platform.

2. Information We Collect

2.1 Personal Information

When you use EventNest, we may collect:

• Name and contact details (email, phone number)
• Event details (date, location, type, requirements)
• Account credentials (username, password)
• Payment information (processed securely by third-party providers)
• Profile information (organization name, business details for vendors)

2.2 Automatically Collected Information

We automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, clicks)
• Cookies and similar tracking technologies
• Location data (based on IP address or with your permission)

3. How We Use Your Information

We use your information to:

• Connect event organisers with vendors
• Process and facilitate event requests and quotes
• Enable communication between parties
• Improve our platform and user experience
• Send service-related notifications and updates
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Analyze platform usage and generate insights

4. Information Sharing and Disclosure

4.1 Vendors

When you post an event request, your information is shared with relevant vendors who can quote on your event. This includes event details, contact information, and requirements.

4.2 Third-Party Service Providers

We may share information with:

• Payment processors (for secure transactions)
• Email service providers (for communications)
• Analytics providers (for platform improvement)
• Cloud hosting providers (for data storage)

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

EventNest is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@eventnest.co.nz
Phone: +64-22-681-8390
Address: EventNest NZ, Wellington, New Zealand

12. New Zealand Privacy Act 2020 Compliance

EventNest complies with the New Zealand Privacy Act 2020 and the 13 Privacy Principles. We are committed to protecting your privacy and handling your personal information responsibly.