How can we help?
Answers to common questions about posting your event, quotes and vendors. Can't find what you need? Our Wellington team is happy to help.
Common questions
Posting an event
How do I post an event?
Select "Post your event", choose a personal or a corporate and community event, then add the date, location, guest numbers, your budget and the services you need. You can ask for several services in one request.
What's the difference between a personal and a business account?
A personal account is for your own events, like birthdays, weddings and parties. It is always free, and each request is for one service; send another request for the next service. A business account is for companies, schools, clubs, charities and community groups, and can request several services in one request (for example catering, AV and photography for a conference). Business accounts are free until 31 December 2026. You can see your account type in your dashboard. To switch to a business account, contact us with your business or organisation name and our team will switch it.
What happens after I post my event?
Our team checks your request, then sends it to vendors in your area who offer the services you picked. You'll get an email for each quote, and you can message any vendor who quoted before you decide.
Can I use Event Nest for corporate events?
Yes. Choose Corporate & Community when you post, for conferences, staff events, product launches, Christmas parties and more. Business events are free until 31 December 2026.
Vendors and quotes
How do I find vendors?
Browse "Find vendors" by service and location, and open a profile to see what a vendor offers. You can request a quote from a vendor's profile, or post your event to reach every vendor that matches it.
How do I compare and accept quotes?
You'll get an email for each quote, and every quote appears in your dashboard under the service it's for. Message any vendor who quoted to ask questions, then accept the ones you want.
How are vendors checked?
Every vendor confirms their email address and phone number, and our team reviews and approves their profile before they can send you a quote. We're adding business registration and licence checks soon.
Who sees my contact details?
Vendors who receive your request see your event details and your name. Your email address and phone number are shared with a vendor only when you accept their quote, so they can get in touch to finalise things.
Can I leave a review for a vendor?
Not yet. Reviews are coming soon, so you'll be able to share how a vendor did after your event.
Cost
Is Event Nest free to use?
Yes. Event Nest is always free for personal and individual organisers, so if you're planning your own wedding, birthday or party, posting your event and getting quotes costs nothing. Until 31 December 2026 it's also free for businesses. There are no listing fees and no commission on bookings.
How does Event Nest make money?
Personal and individual organisers will always use Event Nest for free. Until 31 December 2026 it's free for businesses and vendors too, while we grow the platform across Aotearoa. After that we're planning subscription plans for businesses that use Event Nest to find work. We haven't set the details yet; we'll decide closer to the time and announce any change here before it takes effect.
For vendors
How do I join as a vendor?
Create a free vendor account on the Event Nest vendor portal (www.service-provider.eventnest.co.nz). Our team reviews your business before you can send quotes.
I already have a vendor account and need help
The vendor portal has answers to common vendor questions. You can also contact our team and choose "Vendor support" as the topic.
Still need help?
We reply within one working day. Monday to Friday, 9am to 5pm (NZ time).